Deep Sea World would like to offer an enjoyable experience for all our visitors. Learn about how the aquarium can meet your needs.
For Parents
We have two baby changing tables that can be found in the narrow corridor leading to the café one in the ladies’ toilets and the other a dedicated baby changing room.
If you are planning on bringing a pram the aquarium is all pram friendly with the exception of the moving walkway. We ask any pram users to leave their pram in the pram park next to the tunnel. There is also a pram park available at the front door. For any parents wishing to bring a packed lunch there are picnic tables outside and the party room can be used. Tables within the Bridge Café are prioritised for people who are buying food from the café. Please see the map below to familiarise yourself with our facilities
For Wheelchairs and Mobility Scooters
Deep Sea World is all wheelchair and mobility scooter friendly with ramps all the way through the aquarium. We as that all wheelchairs and mobility scooters do not go on the moving walkway as this can damage the chairs and the walkway. There is a solid floor all the way round our underwater tunnel which is safer for wheelchairs.
Some of our ramps are quite steep when exiting the aquarium. If you need assistance please let one of our staff know and they will assist in helping you get around. We have wheelchair friendly toilet facilities opposite our shark classroom. Please see the map below to familiarise yourself with our facilities
We do not have a lift.
For Carers
Carers are free when they are attending with someone with a disability. One Carer is admitted free with each paying Disabled Guest where required. Proof of requirment of a carer is required by the disabled guest.
Accepted forms of eligibility include;
- Attendance Allowance Letter (AA)
- Essential Companion Card
- Access Card
- Disability Living Allowance Letter (DLA)
- Personal Independence Payments (PIP)
- Armed Forces Independence Payments (AFIP)
- Valid Blue Badge
- Letter from GP/Consultant.
(All must be dated within the last 6 months)
Many carers prefer to visit at quieter times which is difficult for us to guarantee. We recommend not visiting around the lunch period on weekends, especially if it is raining. Our quietest times are before 11am and after 2:30pm.
Service Animals
We only admit registered service animals such as guide dogs, cardiac alert dogs etc. Currently, emotional support animals do not have legal recognition in the way that assistance dogs do in the UK, therefore we dont admit these types of animals at the moment. This is to protect our creatures in the aquarium as much as we can from any disease or illness.
Diving with Disabilities
Diving with Sharks is an amazing experience which we have tried to make as accessible as possible. Our dive team are very experienced and trained in diving with both adults and children with physical and mental disabilities. To find out if we can facilitate a dive for you please contact us with any concerns you may have on 01383 411 880.
